Last updated: 7 August 2026
This Privacy Policy explains how Diamond Buzz® collects, uses, shares, retains, and protects personal information when you visit https://diamondbuzz.agency, submit a consultation request, communicate with us, or engage our services.
Diamond Buzz® is a trade name operated by Lilya Khachkavanktsyan IE, registered in the Republic of Armenia. For the purposes of applicable data protection law, Lilya Khachkavanktsyan IE is the controller responsible for the personal information described in this Privacy Policy.
Please read this Privacy Policy carefully to understand how your personal information is processed. Your use of the Site is also subject to our Terms and Conditions.
This Privacy Policy applies to personal information collected through the Site and through communications, consultation requests, and service-related interactions arising from your use of the Site. It does not apply to third-party websites or services linked from the Site.
Information We Collect
We may collect the following categories of personal information.
Consultation Information
When you submit a consultation request, we may collect your:
- Full name
- Company name
- Email address
- Website URL
- Service required
- Project overview
- Referral source
- Any other information you voluntarily provide
Please do not submit sensitive personal information or confidential credentials through the consultation form.
Communications
We may collect and retain the date, time, content, and associated contact information of consultation requests, emails, and other business communications.
Client and Service Information
If you engage Diamond Buzz, we may collect information required to evaluate, manage, and perform the agreed services. Depending on the project, this may include:
- Business and contact information
- Website and platform information
- Product, collection, and operational information
- Brand materials, imagery, and content
- Project requirements and feedback
- Account or platform access provided for the project
- Contractual, invoicing, and payment records
- Other information necessary to perform the agreed services
Payment information may be processed by banks, payment providers, or other financial service providers. Diamond Buzz does not intentionally collect or store complete payment-card information through the Site.
Technical and Usage Information
Limited technical information may be collected automatically when you access the Site. This may include:
- IP address
- Browser type
- Device type and operating system
- Referring URL
- Requested pages or resources
- Date and time of access
- General country or regional location derived from an IP address
- Security, diagnostic, and server-log information
- Essential session or security information
This information may be processed through server logs and essential website technologies for security, troubleshooting, performance, and the reliable operation of the Site.
We do not use advertising trackers, behavioral profiling tools, or third-party analytics services to monitor visitors across websites.
Information from Other Sources
Where necessary for a project or business relationship, we may receive information from a client representative, service provider, publicly available business source, or platform to which the client has provided authorized access.
How We Use Personal Information
We may use personal information to:
- Receive, review, and respond to consultation requests
- Evaluate whether a project aligns with our services
- Arrange and conduct consultations
- Prepare proposals and project documentation
- Enter into and perform contracts
- Provide website design, development, SEO, audits, ongoing website management, and related services
- Communicate about projects and service requirements
- Configure and manage project-related platforms and systems
- Issue invoices and maintain appropriate financial records
- Provide service-related notices and updates
- Operate, secure, maintain, and troubleshoot the Site
- Detect, prevent, and respond to fraud, misuse, or malicious activity
- Protect our legal rights and enforce applicable agreements
- Comply with legal, regulatory, accounting, or reporting obligations
- Establish, exercise, or defend legal claims
We do not sell personal information or use consultation information for unrelated advertising.
Legal Bases for Processing
Where applicable law requires a legal basis, we process personal information when:
- Processing is necessary to respond to your request or take steps before entering into a contract
- Processing is necessary to perform a contract or provide agreed services
- Processing is necessary to comply with a legal obligation
- Processing supports our legitimate interests in operating and securing the Site, managing business communications, evaluating consultation requests, preventing misuse, maintaining appropriate records, and protecting our legal rights
- You have provided consent for a specific purpose where consent is required
The legal basis applicable to a particular activity depends on the context and purpose of the processing.
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing lawfully completed before the consent was withdrawn.
Cookies and Similar Technologies
The Site uses only cookies and similar technologies that are required for security, technical operation, session integrity, and essential functionality.
These technologies may be used to:
- Maintain secure and functional website sessions
- Support consultation-form functionality
- Prevent malicious activity
- Maintain website stability and performance
- Remember essential technical settings
We do not use cookies for behavioral advertising, cross-site tracking, or visitor profiling.
Your browser may allow you to block or delete cookies. Blocking essential cookies may affect the operation or security of certain Site features.
How We Share Personal Information
We do not sell, rent, or trade personal information.
We may disclose personal information only when reasonably necessary for the purposes described in this Privacy Policy, including:
- To hosting and website-infrastructure providers, including SiteGround
- To email and communication providers used to receive and respond to inquiries
- To website security, technical-support, and operational service providers
- To platform, application, domain, CRM, analytics, or integration providers used in connection with an agreed client project
- To banking, accounting, legal, or other professional service providers
- To government, regulatory, judicial, or law-enforcement authorities where disclosure is required by law
- Where necessary to protect our legal rights, users, systems, or the integrity of the Site
- In connection with a business reorganization, transfer, merger, or similar transaction, subject to appropriate confidentiality and legal requirements
Service providers receive only the information reasonably necessary for the relevant operational or professional purpose. We take reasonable steps to select providers that maintain appropriate security and privacy practices.
Third-party providers process information under their own terms, privacy policies, and applicable legal obligations.
International Processing and Transfers
Diamond Buzz is established in Armenia. Personal information may therefore be processed in Armenia and in other jurisdictions where our service providers or project platforms operate.
Privacy and data protection laws may differ between jurisdictions. Where required by applicable law, we use or rely upon appropriate legal mechanisms and safeguards for international transfers of personal information.
You may contact us for further information about the safeguards applicable to your personal information.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including to:
- Respond to consultation requests
- Evaluate and manage potential engagements
- Provide agreed services
- Maintain project, contractual, and business records
- Meet legal, accounting, tax, and reporting obligations
- Resolve disputes
- Establish, exercise, or defend legal claims
- Maintain the security and integrity of the Site
Retention periods vary according to the nature of the information, the relationship involved, the relevant project, and applicable legal requirements.
Consultation requests that do not lead to an engagement may be retained for reasonable business-reference and recordkeeping purposes. You may request deletion, subject to any legal or legitimate requirement to retain the information.
Information that is no longer required is deleted, anonymized, or securely retained where continued storage is legally required.
Data Security
We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include:
- SSL encryption
- Secure hosting
- Access controls and authentication
- Software and system updates
- Security monitoring
- Protection against malicious activity
- Restricted access to project and client information
- Secure account and platform-management practices
No website, transmission method, or storage system can be guaranteed to be completely secure. You are responsible for using appropriate security practices when sending information electronically and when granting access to project-related platforms.
If you believe personal information associated with Diamond Buzz may be at risk, please contact info@diamondbuzz.agency.
Your Rights
Depending on your location and applicable law, you may have the right to:
- Request information about how your personal information is processed
- Request access to personal information held about you
- Request correction of inaccurate or incomplete information
- Request deletion of personal information
- Request restriction of certain processing
- Object to certain processing
- Request a portable copy of eligible information
- Withdraw consent where processing is based on consent
- Submit a complaint to an appropriate data protection authority
These rights are not absolute and may be limited where continued processing or retention is required by law, necessary to perform a contract, or necessary to establish, exercise, or defend legal claims.
We may request information reasonably necessary to verify your identity and protect personal information before completing a request. To exercise a privacy right, contact info@diamondbuzz.agency.
Automated Decision-Making
Diamond Buzz does not use personal information submitted through the Site to make decisions based solely on automated processing that produce legal or similarly significant effects.
Consultation requests are reviewed by a person when evaluating whether a potential project aligns with our services.
Children’s Privacy
The Site and its services are intended for businesses and adults and are not directed to children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has submitted personal information through the Site, please contact us so that the information can be reviewed and deleted where appropriate.
Third-Party Websites and Services
The Site may contain links to websites, platforms, or services operated by third parties. Diamond Buzz is not responsible for the privacy, security, availability, or content practices of third-party services.
Your use of a third-party website or service is governed by that provider’s own terms and privacy policy. We encourage you to review those policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in the Site, our services, legal requirements, or information-processing practices.
The revised version will be published on this page with an updated “Last updated” date. Material changes may also be communicated through the Site or by another appropriate method where required.
Contact and Data Controller
For questions about this Privacy Policy, requests concerning personal information, or privacy-related concerns, contact:
Diamond Buzz®
Lilya Khachkavanktsyan IE
Mamikonyants 3, Suite 107
Yerevan 0014, Armenia
Email: info@diamondbuzz.agency